Six months after you trained your home office staff, you discover that right after training, they started applying some of the customer-service strategies you taught them, but have now abandoned them and it’s back to “business as usual.”

Today, most millennial workers would object strenuously to the same kind of conditions that baby boomers (and members of the generation that preceded them) thought were normal.

How would you like to be able to predict the level of success — or failure — of your projects? Well, it seems that reality is closer than you might think.

What makes a mutually beneficial program in which manufacturers and contractors both benefit? Here is a list of the top five considerations contractors should contemplate before joining any certification network.

In many industries, achieving a high-quality result is too important to leave to chance. Moving on is not an option. The stakes are just too high to trust the workmanship to a contract and a handshake.

Even though polyurethane or polyurea coatings may add cost to an initial project estimate, these coatings can pay for themselves in no time based on their ability to prevent many issues.

Paint giants in the United States have stores and centers throughout the country. This gives the contractor immediate access to the products needed. However, there are several specialty and global manufacturers that do business in the United States and do not have the same distribution outlets.

Vehicles regularly entering parking garages leave water, oil, and other muck behind, not to mention salt and de-icers tracked in during the winter months that can corrode the structure’s concrete and steel support system.

When you think of leadership you are actually thinking about influence. At its core, leadership is really about the influences on the people around you and the ability to move them in certain directions to achieve certain goals or objectives.

Picking a familiar air change rate is common among experts and those who think they are experts.