Is your team diverse? Do you invest to ensure your team reflects the needs and attitudes of your customers and clients? They need to reflect the communities your employees live, work in, and provide services to.

When bad hiring happens, everyone suffers. Finding the right person for a position at your coatings contracting company is part art and part science. While some people certainly have a gift for finding good people, everyone can improve their success rate by following a methodical step-by-step process.

Ever spend time thinking about your sales process and ask yourself, “Why is my competitor getting new business and I’m not?” Do you ask this more often than you’d like?

There’s no such thing as a family business without conflict. If you Google “family business feud,” in less than a second, you’ll get roughly 1.2 million hits. And that of course is the tiniest fraction, which doesn’t include the number of family business disputes that do not show up in the Google search engines.

Senior leadership at the corporate headquarters of a large retail chain was entertaining succession planning. What started out as an exercise turned into a sweeping new protocol for transitioning managers into leaders.

Using these tips on reaching millennials, you may be able to make a difference in your coatings company’s labor shortage crisis.

A project team was separated only by the locked doors to the two trailers that sat side by side on their wastewater treatment project site. Every day for six months, the owner’s team and the contractor’s team filled their days with writing letters. Sending them back and forth, they literally emailed more than 1,200 letters. The purpose of each letter was clear: to prove the other side was to blame.

Before starting the process of applying a coating system to a garage floor, there are a few items that must be tackled. As a professional floor coating crew, what should you be paying particular attention to?

All great leaders have several factors in common. Consider these 12 factors when looking for leaders within your company or if you’re hoping to become one yourself.

The key to crafting a successful relationship with a mentor is to look outside the box and identify individuals who can offer the best professional guidance.